Return and Refund policy
Return and Refund Policy
All refunds or replacements will be made only after we have received the product back from you. There will be no exceptions allowed.
- 60-days return policy; You must register your return by sending us an email within 60 days from receipt of your order
- Product exchanges on all products
- If the product is returned in used, dirty or damaged condition, we can only process refund of 25% of the order value
- Hygiene related products that we will not accept returns for are -
- Men's Trimmer
- Nose trimmer
- Anti wrinkle 3D mask
- Anti wrinkle patches
- However we will accept returns for hygiene related products if they become faulty. You will have to prove this with a video before return-refund process.
Please follow these steps if you wish to return -
1. Email us on email@example.com
2. Product should be in a good condition / not damaged
3. We will need the product to be in original packaging and good condition please.
4. If the original packaging is not sent back to us, the cost of packaging will be deducted from the refund amount.
5. All the accessories that came with the order have to be returned back to us, otherwise you can be denied of a refund
6. All refunds and replacements will be made ONLY AFTER we have received the original product back from you.
May we please request you to send it to the following address –
Aspirado Trading Limited
9-11 Gunnery Terrace
London SE18 6SW
6. IMPORTANT - After you have dispatched the return to us, please send us the photo of shipping receipt to receive the postage cost from us (if applicable).
7. You must mention the order number and your name. If you do not provide these, your refund may be delayed.
Please note - refund may take a few weeks to reflect in your bank depending on your bank's processing speed.
How to Change or Cancel your Order
-Amending your order
As our warehouse is very quick to dispatch orders, it it usually not possible to amend an order once it has been placed. If your order has already been dispatched, just follow our returns procedure ensuring the product is returned to our warehouse within 30 days.
-Cancelling your order
We allow up to 15 minutes from the time of your order for you to cancel it if you have made a mistake. After that time your order will have begun to be processed. Follow our returns procedure should you have any unwanted products. You must return cancelled orders within 30 days from the initial order.